Privacy Policy

1. Who is the data controller?

The data controller is: M.A.G.E & ASSOCIES Sàrl, Chemin du Pré-Puits 15C, 1246 Corsier (GE), Switzerland. Data protection contact: info@mage-associes.ch

This policy aims to inform you about how we collect and process your personal data in accordance with applicable Swiss law, in particular the revised Federal Act on Data Protection (nFADP), effective since 01.09.2023.

1. What data do we collect?

Depending on your use of the website, we may process the following data in particular:

Identification and contact data: surname, first name, company, email, telephone

Data related to your enquiry: information provided through forms (e.g. insurance needs, SME information, risk descriptions, etc.)

Technical data: IP address (often truncated/abbreviated depending on the tools used), device type, browser, pages visited, date/time, logs

Communication data: messages sent via forms, emails, telephone

We recommend that you do not submit unnecessary sensitive data through the website forms (e.g. health data), unless explicitly requested and through an appropriate channel.

1. For what purposes do we use your data?

We process your data in order to:

Respond to your enquiries (contact, quotes, appointments, information)

Provide our insurance brokerage and risk management services

Manage the client/prospect relationship (follow-up, communications, appointments)

Improve the website (audience measurement, performance, security)

Comply with our legal obligations and respond to authorities if necessary

1. On what legal bases do these processing activities rely?

Depending on the circumstances, the processing is based on:

Your consent (e.g. certain cookies, enquiries initiated by you)

The performance of pre-contractual measures / a contract (e.g. processing an advisory request)

Our legitimate interests (security, abuse prevention, website improvement)

A legal obligation (retention, accounting, requests from authorities)

1. To whom do we disclose your data?

Your data may be accessible to:

Authorised personnel within M.A.G.E & ASSOCIES Sàrl

Our technical service providers (hosting, maintenance, emailing, audience measurement tools), strictly for the purpose of providing the service

Where applicable, partners necessary for your enquiry (e.g. insurers), with an appropriate level of confidentiality

We do not sell your data.

1. Transfer of data abroad

Depending on the service providers used (e.g. hosting, analytics, email), data may be processed in Switzerland or abroad. Where data is transferred outside Switzerland/EEA, we implement appropriate safeguards (e.g. contractual clauses, equivalent guarantees).

1. Retention period

We retain your data:

For as long as necessary to process your enquiry and manage the relationship

Then in accordance with statutory time limits and/or our obligations to preserve evidence (e.g. commercial/accounting obligations)

Technical logs are retained for a limited period

1. Security

We implement reasonable technical and organisational measures to protect your data (access controls, encryption/HTTPS, backups, access restrictions, etc.). Despite this, no system can guarantee absolute security.

1. Your rights

Subject to the conditions set out by applicable law, you may request:

Access to your data

Rectification of inaccurate data

Deletion of data (to the extent possible)

Restriction of / objection to certain processing activities

The provision of certain data (portability) where applicable

To exercise your rights: [contact email]. We may request proof of identity if necessary.

Relevant authority in Switzerland: Federal Data Protection and Information Commissioner (FDPIC).

1. Cookies and audience measurement tools

We use cookies and similar technologies. For further details, please refer to our Cookie Policy below.

1. Amendments

We may update this policy at any time. The version published on the website is the applicable version.